Healthcare quality & patient safety
Accreditations from CARF, The Joint Commission and NCQA that demonstrate excellence in clinical care, outcomes and patient safety.
Specialized clinical programs
URAC accreditations that ensure call center services, online health information, telehealth services and clinical review processes meet high standards for accuracy, accessibility, access and patient-centered care.
Medical credentialing & verification
NCQA accreditations demonstrating that Optum doctors and care providers are thoroughly vetted for their qualifications, training and performance to deliver safe, high-quality care.
Case management & long-term care coordination
NCQA accreditations that validate case management programs focused on care coordination, patient outcomes and support for managing complex and long-term health needs.
Utilization management standards
NCQA and URAC accreditations validating that care decisions are carefully reviewed to ensure care is medically necessary, evidence-based and aligned to quality and cost-efficiency goals.
Pharmacy care & medication management
ACHC, NABP and URAC accreditations confirming high standards for infusion services, specialty medications and medication distribution, ensuring safety, accuracy and coordinated patient support.
Pharmacy benefit management programs
URAC accreditations confirming structured PBM programs for effective cost management, safe medication use and improved access to prescription drugs.
Innovation & leadership
Awards highlighting leadership in health technology and data-driven care.