Understand prescription refills and renewals

What is the difference between a prescription refill and a renewal?

• A prescription refill is when you get more of your medication using the refills your doctor has already approved.
• A prescription renewal is needed when you’ve used all your refills. Your doctor must send a new prescription so you can keep getting the medication.

How can I manage my prescriptions more effectively?

You can manage your prescriptions by signing in to your account and checking your prescription details. From there, you can see if a medication is ready for a refill or needs a renewal.

You can also use reminders and schedule or manage refill dates so your medications arrive when you need them.

What online services does Optum Home Delivery Pharmacy® offer for refills?

Our digital tools help you easily:

• Schedule and manage refill dates
• Set up auto refills for eligible medications
• Track your orders from your account

You can also see if your medication is ready for a refill and manage everything in one place.

How often should I communicate with my health care provider about prescriptions?

You should contact your health care provider when your prescription is out of refills and needs a renewal or if you have questions about your medication.

Our pharmacists are also available 24/7 to answer your medication questions and provide support with new medication, side effects or interactions.